About — Vol. 01

Designing clearer high-stakes products

I'm Ishita Goel — a UI/UX designer with 6+ years spent where complexity is the enemy. Pharma, EdTech, OTT, SaaS and ERP: I turn dense systems into interfaces people get right the first time.

End-to-End UXPharma & Clinical UXDesign SystemsAI-Powered UXUser ResearchPrototypingInformation ArchitectureEnd-to-End UXPharma & Clinical UXDesign SystemsAI-Powered UXUser ResearchPrototypingInformation Architecture
6+
Years Experience
290K+
Users Reached
5
Companies
6
Domains Designed For

001 — Who's behind the work

Great design is as much about empathy and clarity as it is about creativity.

Portrait of Ishita Goel

I design high-stakes products where a confusing screen costs people time, money, or trust. Across EdTech as a Product Designer, and through Pharma, OTT apps, SaaS platforms, ERP systems, websites, and internal portals, the work has always been about turning dense systems into something people get right the first time.

I'm passionate about user flow research and designing seamless journeys that feel natural and delightful. From making high-stakes UX decisions in Pharma to collaborating with cross-functional teams, my conviction is that great design is as much about empathy and clarity as it is about creativity.

I thrive on solving complex problems through thoughtful design — and I love building products people genuinely enjoy using.

BasedIndia
Designing since2020
CompaniesSpace Inventive · Alkye · EasyPaper
Open toSenior product design roles

002 — Where the work happened

Five chapters, one throughline

2020 — Present

I. Space InventiveMarch 2025 – Present

Sr. UI/UX Designer

Enterprise pharma and AI-powered platform design across multiple Novartis engagements.

Novartis — Patient Insight Navigator (PIN)

UX Lead
  • Led the end-to-end UX process from discovery and planning to design handoff for Patient Insight Navigator (PIN), an internal AI-powered research repository for exploring medical literature and research papers.
  • Designed intuitive user experiences for advanced search, AI-powered translation, AI chatbot, and research insights, enabling users to efficiently discover and analyze relevant scientific content.
  • Defined user journeys, information architecture, high-fidelity UI, and interactive prototypes for complex healthcare and research workflows.
  • Designed and implemented a Learning Management System (LMS) within the platform to support user onboarding, training, and knowledge sharing.
  • Collaborated closely with product managers, business stakeholders, and researchers to transform requirements into scalable, user-centric solutions while ensuring design consistency through a comprehensive design system.

Novartis — Yseop

UX Lead
  • Planned and conducted user interviews, usability testing, and stakeholder workshops to identify pain points, validate design decisions, and uncover opportunities for product improvement.
  • Developed a strategic UX revamp plan based on user research findings, defining information architecture, user flows, and interaction patterns to enhance usability and efficiency.
  • Translated research insights into user-centered solutions, improving workflow efficiency and supporting a seamless experience for medical writing and content automation.

Talliant

UX Lead — AI-Powered Talent Engagement Platform
  • Led end-to-end UX design for an AI-Powered Talent Engagement Platform, creating intuitive workflows across the recruitment lifecycle, including Admin, Panelist, Recruiter, and Candidate experiences.
  • Designed key product flows such as AI-powered ATS resume screening, manual interview slot selection, candidate interview scheduling, panel management, and AI voice pre-screening call automation.
  • Created user journeys, wireframes, high-fidelity UI, interactive prototypes, and design documentation to simplify complex hiring workflows and improve usability.
  • Collaborated closely with product managers, developers, and AI engineers to translate business requirements into scalable, user-centered solutions.
  • Contributed to the design of dashboards, hiring insights, and recruitment automation features, enabling recruiters to streamline screening, candidate engagement, and interview orchestration while maintaining a seamless user experience.
II. AlkyeMay 2024 – Jan 2025

Senior UI/UX Designer

  • Designed a comprehensive streaming platform spanning website, mobile app, Apple TV app, and Vision Pro app — delivering a consistent multi-platform experience.
  • Designed user-centric SaaS interfaces for inventory management, including specialized modules for visual merchandise store operations, enhancing usability and operational efficiency.
III. EasyPaperMarch 2022 – Jan 2024

Product Designer

Mobile App and Website

  • Led mobile app and website redesign, driving measurable improvements in user engagement and retention.
  • Conducted user research, usability testing, and interviews to identify pain points and validate design decisions.

SaaS Platform — Dashboard for Teachers, Parents and Students

  • Designed intuitive dashboards streamlining complex school management workflows for multiple user types simultaneously.
  • Conducted user interviews and workflow analyses to uncover administrative pain points and translate them into scalable design solutions.
IV. HLTH LondonOct 2020 – Feb 2022

UI/UX Designer

  • Instrumental in designing and optimizing the user interface and experience for a globally recognized crypto-based mobile app with over 290,000 users across diverse geographical regions.
  • Delivered a high-quality, accessible UI that balanced complex financial functionality with intuitive ease of use for a global audience.
V. Little Abs MarketingJan 2020 – Sep 2020

Junior UI/UX Designer

  • Collaborated with senior designers and clients to understand design needs, creating wireframes, mockups, and prototypes for web and mobile applications.
  • Built foundational skills in end-to-end product design, client communication, and iterative design processes.

003 — What I bring

A practice, sharpened.

Research → IA → UI → Ship

UX Leadership & Strategy
End-to-End UXDesign StrategySystems ThinkingUX VisionStakeholder Alignment
Research & Insights
User ResearchUsability TestingContextual InquiryJourney MappingAffinity Mapping
Design Execution
WireframingHigh-Fidelity UIPrototypingInteraction DesignDesign SystemsVisual Design
AI & Emerging Tech
AI-Powered UXPrompt EngineeringAgentic UX DesignLLM Product DesignAI Disclaimer UXVoice UXMultimodal Interfaces
Domain Expertise
Pharma / Clinical UXEdTechSaaS PlatformsERP SystemsOTT AppsEnterprise Portals
Tools of the trade
FigmaFigJamMazeDovetailMiroNotionLottieZeplinJiraConfluence
Soft skills
Cross-functional CollaborationDesign MentorshipStrategic Communication

Plus cross-functional collaboration, design mentorship, and strategic communication.

004 — Start a conversation

Let's make it effortless.

Hiring, collaborating, or just want to compare notes on high-stakes UX? I read every message.

ishitagoel2015@gmail.com